The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
See item details for return and exchange eligibility.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Hello everyone!
I'm located in the United States! Please be aware that your item may be held at customs for inspection, delaying the delivery time, and you may be charged a customs fee or import tax, or similar. Unfortunately, I can't do anything about customs clearance. Custom laws make the importer (the buyer) responsible for such fees. Please take this into consideration which making your purchase!
Returns
If it arrives damaged please take photos of it still in the box and if the box is damaged get photos of that please so I can file a complaint with whoever shipped it out. The more photos you take, the better chances the claim will be processed so I can send your refund.
Please be mindful that flower petals are delicate, and when exposed to direct sunlight the colors will fade. Every bouquet is sprayed to keep the color lasting longer. For best preservation, keep any product with dried flowers in a low lit room that’s not exposed to humidity and away from animals reach.
Unless these items arrive damaged, I do not accept returns for a wrong address or if you changed your mind after it has already shipped.
These items are very delicate and will be wrapped tightly in order to avoid disturbance to flowers. Some shedding is normal, but shouldn't be enough in quality to make a difference since I try to add a good amount of dried flowers in each bouquet. Some may loosen in the rack during shipping, you can just retie it, and if you have any questions please don't hesitate to message me for help.